Welcome to UTSA Housing Facilities On-line Work Request System
AFTER HOURS EMERGENCY, PLEASE CALL THE RESIDENT ASSISTANT AT:
Alvarez Residence Hall |
210-935-4752 North 210-935-4750 South |
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Chaparral Village 1-5, 12 |
210-889-0481 |
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Chaparral Village 6-11 |
210-336-2578 |
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Chisholm Hall |
210-935-4746 |
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Guadalupe Hall |
210-935-4743 |
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Laurel Village 1-4 |
210-336-2541 |
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Laurel Village 5-8 |
210-889-0026 |
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The iService Desk enables customers to electronically submit work requests and to monitor the status a work order.
How To Submit a New Work Request
- Click “Submit Request” in the left-hand menu.
- Use the drop-down menu to select the building and then click on continue button to proceed.
- Complete the request form.
All information marked by an * is a required field.
Press “Submit” once you have filled in all necessary information.
- You will receive a confirmation page after submitting the work request. Once your work request is assessed and accepted you will receive an e-mail confirming that your request has been converted into a work order. A work order number will also be provided at this time to track your work progress.
How To Monitor Status of a Request
The iService Desk offers the means to monitor work progress through a work order number.
On the left hand side menu, under “Search by Work Order Number,” enter the work order number and click the arrow button to start your search.
**Note: When initially submitting your request, you will receive a confirmation page displaying a request number for future reference.
For additional information or assistance, please contact your respective front desk.
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