NOTICE: If you submitted a work request on Friday 8/14/2026, please submit your request again. Sorry for the inconvience.
If this is an URGENT Facilities Issue, please call the Facilities Service Center at: 210-458-4262
Housing Residence needing service, please click here:
One River Walk Place requests for Custodial or Maintenance services, click here:
Request maintenance on anything that is not working properly in or outside of a building. (Example: light bulb out, sink is not draining, door handle broken, room is too hot/too cold, chair broken, pest control, etc.) Request Service
Before Submitting a request, you MUST reserve the space in Rowdy Link. Request setups and Facilities support for events. To ensure staff and equipment availability, a work request must be submitted to the Facilities Service Center via the Work Request Portal at least fourteen (14) calendar days prior to the event. Events Policy Event Cost Estimate spreadsheet
Request custodial services. (Example: paper towel/toilet paper dispenser is empty, spill on floor, etc.) Request “special” custodial support. (Example: detailed cleaning of an office, out-of-cycle carpet cleaning, etc.)
Request relocation of furniture, equipment, or UTSA Artwork. To ensure staff and equipment availability, a work request must be submitted to the Facilities Service Center via the iService Desk at least fourteen (14) calendar days prior to the move.
Request a change, modification, or renovation to a current space. Request to provide something not currently in the space. (Example: adding electrical outlets, building a bookcase, adding whiteboards, etc.) Construct a new facility whereas the total project cost is under $10 million.
Request repairs to a UTSA vehicle or add accessories to an existing vehicle.